Information Technology Services
AntiVirus Notification
May 13, 2009 by Pam Riggins · Comments Off
If you receive a Symantec AntiVirus Notification on a campus computer or laptop, please notify the Helpdesk, ext. 4083. When the Helpdesk is notified, a desktop analyst will check the computer/laptop to determine the result of the scan and the origination of the virus.
Scheduled Internet Access Outage
March 23, 2009 by Pam Riggins · Comments Off
In preparation for connection to the Arkansas Research and Education Optical Network (ARE-ON), ITS will be replacing the campus firewalls on March 26th. The process will begin at noon on the 26th. During this time, all off-campus Internet access and email will be unavailable. This should not affect access to on-campus resources (Blackboard, web server, Campus Connect and email). We expect the process to take approximately one hour, but could take longer if we encounter problems. An email will be sent after service has been restored. If you have questions, please contact Gary Hickson by phone at 235-4069 or by email at garyhickson@saumag.edu.
Science Center Webcam
February 27, 2009 by Pam Riggins · Comments Off
ITS has installed a webcam overlooking the Science Center construction zone. If you are interested in seeing the construction process, click the link at the top of SAU’s home page (www.saumag.edu). If you have questions, please contact Gary Hickson by phone at 235-4069 or by email at garyhickson@saumag.edu.
Nelson network upgrades
January 23, 2009 by Pam Riggins · Comments Off
ITS will be upgrading the network in Nelson Hall this Friday (January 23) starting at 5:30pm. We recommend that you turn your PC off at the end of the day Friday — if you are in Nelson Hall. This will allow your PC to better synchronize with the new hardware when you turn your PC back on after the upgrades. We expect the upgrades to be complete by 6:30pm.
If you do not have network connectivity when you turn your PC on Monday morning please restart it again. If after the restart, you still don’t have network connectivity, please call HelpDesk for assistance.
Telephone service in Peace Hall
January 22, 2009 by Pam Riggins · Comments Off
There is no telephone service in Peace Hall due to a cable cut. Repairs have been initiated and we expect it to be complete by late Friday afternoon.
